Welcome to the Terms of Service for SolarScanner. This document governs your use of our services across all platforms.
Last Updated: November 25, 2025
Welcome to SolarScanner. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you and Contractor Web App (CWA) Ltd. ("SolarScanner," "Company," "we," "us," or "our") governing your access to and use of our services.
These Terms apply to all SolarScanner products and services, including:
Throughout this document, we refer to all of these collectively as the "Service" or "SolarScanner."
IMPORTANT: BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
By using the Service, you represent and warrant that:
Certain features of the Service may be subject to additional terms, guidelines, or policies. Any such additional terms are incorporated into these Terms by reference. In the event of a conflict, the additional terms will govern with respect to that specific feature or service.
SolarScanner provides solar potential analysis services that help users evaluate the solar energy potential of buildings and properties. Our Service uses the Google Solar API to analyze rooftop characteristics, estimate solar energy production, and provide related insights.
The Service may include, but is not limited to:
Solar analysis results are generated using:
We strive to maintain continuous availability of the Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:
To access certain features of the Service, you may be required to create an Account. When creating an Account, you agree to:
You are responsible for safeguarding your Account credentials. We recommend using a strong, unique password and enabling any available security features. We are not liable for any loss or damage arising from your failure to protect your Account credentials.
You may not:
We reserve the right to suspend or terminate your Account at any time, with or without notice, for any reason, including but not limited to:
The following additional terms apply to your use of the SolarScanner Website (www.solarscanner.ai):
The following additional terms apply to your use of the SolarScanner Mobile App:
The Mobile App is available through the Apple App Store and Google Play Store. Your use of the Mobile App is also subject to the terms and conditions of the respective app store, including:
The Mobile App may request access to certain device features:
| Permission | Purpose |
|---|---|
| Camera | To capture photos of rooftops and properties for solar analysis |
| Location (GPS) | To determine your precise location for location-based solar analysis |
| Photo Library | To select existing photos for analysis |
| Push Notifications | To send you updates and notifications |
| Internet | Required for app functionality and API communication |
You may grant or deny these permissions through your device settings. Denying certain permissions may limit app functionality.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Mobile App on devices you own or control, solely for your personal or internal business purposes.
You agree not to:
We may release updates to the Mobile App from time to time. Some updates may be required for continued use of the app.
The Mobile App uses PostHog for analytics to help us understand usage patterns and improve the app.
The following additional terms apply to Plugin Users who integrate the SolarScanner Plugin into their websites:
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to integrate and display the Plugin on your website(s).
You agree to:
As a Plugin User, you are responsible for:
When you use the Plugin:
The Plugin is hosted on Cloudflare and connects to our backend servers hosted on Railway.
The Plugin uses PostHog to collect marketing analytics on your behalf, including traffic sources, campaign attribution, device information, and engagement metrics. You must disclose this in your privacy policy.
You may not:
We will provide reasonable technical support and may release updates to the Plugin. Some updates may be mandatory for continued functionality.
If you are an End User accessing the SolarScanner Plugin on a third-party website:
You may use the Service for:
You agree not to:
We reserve the right to investigate and take appropriate action against anyone who violates this Acceptable Use Policy, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.
IMPORTANT: The Service uses Google API Services, including the Google Solar API, Google Places API, and Google Maps. Your use of the Service is subject to the following additional terms.
By using the Service, you agree to be bound by:
In connection with your use of Google API Services through our Service, you agree not to:
Solar analysis data provided through the Service includes data from Google. The following attribution applies:
"Source: Includes solar data from Google"
Google API Services are provided by Google and are subject to Google's terms. We do not guarantee the accuracy, availability, or reliability of Google API Services.
Google may modify, suspend, or discontinue its API Services at any time. Such changes may affect the functionality of our Service. We are not liable for any impact caused by changes to Google API Services.
The Google Solar API provides building insights and solar potential data. By using solar analysis features, you acknowledge:
The Service integrates with and relies on various third-party services:
| Provider | Service | Terms |
|---|---|---|
| Google LLC | Google Solar API, Google Places API, Google Maps, Google Fonts | Terms | Privacy |
| PostHog, Inc. | Product analytics, session replay, feature flags, surveys | Terms | Privacy |
| Vercel Inc. | Website hosting and deployment | Terms | Privacy |
| Cloudflare, Inc. | Plugin hosting, CDN, security, DDoS protection | Terms | Privacy |
| Railway Corporation | Backend server hosting | Terms | Privacy |
| HubSpot, Inc. | CRM and marketing communications | Terms | Privacy |
| Apple Inc. | iOS App Store distribution, push notifications | Terms | Privacy |
| Google LLC | Google Play Store distribution, Firebase | Terms | Privacy |
Your use of the Service may be subject to the terms and conditions of these third-party services. We encourage you to review their terms.
The Service may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy policies, or practices of third-party websites. Accessing third-party links is at your own risk.
The inclusion of third-party services or links does not imply our endorsement or recommendation of those services.
The Service, including all content, features, functionality, software, code, design, text, graphics, logos, icons, images, and the selection and arrangement thereof, is owned by SolarScanner, its licensors, or other providers and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
"SolarScanner," the SolarScanner logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Contractor Web App (CWA) Ltd. or its affiliates. You may not use such marks without our prior written permission.
Google, Google Maps, Google Solar API, and related marks are trademarks of Google LLC. Apple, App Store, iOS, and related marks are trademarks of Apple Inc. Android, Google Play, and related marks are trademarks of Google LLC. All other trademarks are the property of their respective owners.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purposes.
Except as expressly permitted, you may not:
If you provide us with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, and distribute such Feedback for any purpose without compensation to you.
You retain ownership of any Content you submit through the Service. By submitting Content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, process, and display such Content solely for the purpose of providing and improving the Service.
You are solely responsible for any Content you submit and represent that:
We reserve the right to remove any Content that violates these Terms or that we find objectionable, without notice or liability to you.
Our collection, use, and processing of your Personal Data is governed by our Privacy Policy. By using the Service, you consent to such processing.
You are responsible for ensuring the accuracy of information you provide, including addresses and location data for solar analysis.
IMPORTANT: PLEASE READ THESE DISCLAIMERS CAREFULLY.
Solar analysis results provided through the Service are ESTIMATES ONLY and should not be relied upon as guarantees or warranties of actual solar energy production, financial savings, or other outcomes.
Solar analysis results may be affected by numerous factors, including but not limited to:
The Service is NOT a substitute for professional solar assessment, engineering analysis, structural evaluation, electrical inspection, or financial advice. We strongly recommend that you:
Solar analysis data is provided by Google via the Google Solar API. We do not independently verify this data and cannot guarantee its accuracy, completeness, or timeliness. Google may update or change its data at any time.
We do not guarantee any specific results from using the Service, including but not limited to:
You acknowledge that any decisions you make based on information from the Service are made at your own risk and discretion. You are responsible for conducting your own due diligence before making any solar-related decisions.
The Service may include both free and paid features. Certain features, including advanced Plugin functionality, may require a paid Subscription.
Details of available Subscription plans, including features and pricing, are available on our Website. We reserve the right to modify, add, or remove Subscription plans at any time.
Unless you cancel before the end of your billing period:
Except as required by applicable law, all fees are non-refundable. We may, at our sole discretion, provide refunds or credits in certain circumstances.
We may change our pricing at any time. Price changes for existing Subscriptions will take effect at the next renewal period, and we will provide reasonable advance notice of any price increases.
If payment fails, we may:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SOLARSCANNER, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:
REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:
THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
YOU ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION ARE AN ESSENTIAL ELEMENT OF THE AGREEMENT BETWEEN YOU AND SOLARSCANNER, AND THAT SOLARSCANNER WOULD NOT PROVIDE THE SERVICE WITHOUT THESE LIMITATIONS.
You agree to indemnify, defend, and hold harmless SolarScanner, its affiliates, and their respective directors, officers, employees, agents, licensors, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
We will provide you with prompt notice of any claim subject to indemnification. You shall not settle any claim without our prior written consent. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOLARSCANNER EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
We do not warrant or guarantee the availability, accuracy, or reliability of any third-party services, including Google API Services. Third-party services are provided subject to their own terms and warranties.
NOTHING IN THE SERVICE CONSTITUTES PROFESSIONAL ADVICE (INCLUDING ENGINEERING, FINANCIAL, LEGAL, OR TAX ADVICE). ANY RELIANCE ON THE SERVICE IS AT YOUR OWN RISK.
You may terminate your Account and stop using the Service at any time by:
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including but not limited to:
Upon termination:
We recommend that you export any data you wish to retain before terminating your Account. We are not obligated to retain your data after termination, except as required by law.
We will not be liable to you or any third party for any termination of your access to the Service.
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Your continued use of the Service after any modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation.
Features may be added, modified, or removed from the Service. We will endeavor to provide notice of significant changes that may affect your use of the Service.
These Terms and any dispute arising out of or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law principles.
You agree to submit to the exclusive jurisdiction of the courts located in Alberta, Canada, for the resolution of any disputes arising out of or relating to these Terms or the Service.
Before initiating any formal dispute resolution, you agree to first contact us at support@solarscanner.ai to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days.
TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after such claim arose, or be forever barred.
These Terms, together with the Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and SolarScanner regarding the Service and supersede all prior agreements, understandings, and communications.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by us.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.
These Terms do not create any third-party beneficiary rights, except that Google LLC is a third-party beneficiary of Section 8 (Google API Services Terms).
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, labor disputes, government actions, or failures of third-party services.
We may provide notices to you through the Service, by email, or by other reasonable means. You may provide notices to us at the contact information below.
These Terms do not create any agency, partnership, joint venture, or employment relationship between you and SolarScanner.
Section headings are for convenience only and do not affect the interpretation of these Terms.
These Terms are written in English. Any translated version is provided for convenience only. In the event of a conflict, the English version shall prevail.
If you have any questions about these Terms, please contact us:
Contractor Web App (CWA) Ltd.General Support:support@solarscanner.ai
Website:www.solarscanner.ai
Technical support: support@solarscanner.ai
If you are an End User accessing the Plugin on a third-party website, please contact the website owner for questions about their service. For questions specifically about SolarScanner, you may contact us at support@solarscanner.ai.